The Insulators’ Field Guide

A new app from All Therm helps contractors find the products they need for any application right from the field

By / Jessica Kirby • Photos / All Therm Services

en français

Who ever said you can’t teach old dogs—or an old industry—new tricks?

Not All Therm Services. The Canadian mechanical insulation supplier has found a way to connect customers, manufacturers, and its own offices with just a few taps on a mobile device, a productivity saving innovation the team is excited to launch in December. 

The project began when All Therm’s owner Chris Ishkanian and Director of Marketing Jeff Pasay decided it was time to develop some new technology to support insulators right in the field. 

“It is commonly stated that the insulation industry can be slow moving and archaic in how it operates, which allows room for innovation,” Pasay says. “We wanted to build a digital, mobile tool that helps insulators, no matter their discipline, get instant, accurate data to help complete their projects safely, timely, and properly.”

The result is The Insulators’ Field Guide, an app that is a collection of utilities, sizing tables, and tools and that has the functionality to size insulation jacketing, review product material specifications, and contact All Therm directly for ordering or more information. In commercial applications, for instance, a customer can enter the dimensions of piping and insulation thickness and receive on the spot product and fitting recommendations. 

In the HVAC utility, users can choose their duct shape and metric or standard measurements and get a cut length of what they require based on those factors. The conversion table is designed to account for all the factors insulators are looking for—temperature, density, length, area, and others—and cross-reference the product quick guide so insulators have the resources they need in the field. 

“We were able to design The Insulators Field Guide in such a way that we can update product information, safety data sheets, and other bits of information instantly,” Pasay says. “Users won’t have to wait for a new version to download to get up-to-date product information.

“We also wanted to give customers the means to access additional resources in the field, so there is a one-touch button that connects them directly to the branch office of their choice.”  

Included in the iOS version is TagScan Technology™, which is a type of augmented reality application used to identify unique markers using any smartphone camera. 

The markers or “tags” can be programmed to contain information that the user can see through the camera on their phones.

Only the TagScan app—built into The Insulators’ Field Guide—can read the tags, which can be deployed in a variety of ways, including onsite inventory management and paperless signatures for customers. 

“The app is a win-win-win,” Pasay says. “We get a vehicle to help connect with customers and customers get the resources they need right in the field. We both stay connected with vendors. We have received wonderful support and feedback from the testers and vendor partners, and we can’t wait to use it in all its capacity.” 

Visit www.alltherm.ca for more information. Download the app free from the iStore or watch for it coming soon to the Android store.  ▪